Enterprise environmental factors include

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Reference no: EM132232087

1. Enterprise environmental factors include?

databases.

academic studies.

published information.

All of the above

2. Assumptions are statements that are

taken at the beginning of the project.

facts taken for granted.

taken as facts.

not true statements.

3. A small branch bank has two tellers, one for receipts and one for withdrawals. Customers arrive to each teller’s cage according to a Poisson distribution with a mean of 30 per hour. (The total mean arrival rate at the bank is 60 per hour.) The service time of each teller is exponential with a mean of 1.2 min. The bank manager is considering changing the setup to allow each teller to handle both withdrawals and deposits to avoid the situations which arise from time to time when the queue is sizable in front of one teller while the other is idle. However, since the tellers would have to handle both receipts and withdrawals, their efficiency would decrease to a mean service time of 1.5 min. Compare the present system with the proposed system with respect to:

(a) The total expected number of people in the bank.

(b) The expected time a customer would have to spend in the bank.

(c) The conclusion from the findings above.

(please show detailed work)

Reference no: EM132232087

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