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Enterprise achieved this benefit using which tool

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Reference no: EM132342395

Enterprise Rent-A-Car was able to model and better understand how service requests were handled and then optimize the process, greatly benefiting the customer experience. Enterprise achieved this benefit using which tool?

  • Business Process Management (BPM)
  • Radical redesign
  • New Product Development (NPD)
  • Six sigma
  • Product life cycle management

Reference no: EM132342395

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