Ensure survival amid economic crisis

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(1) To ensure survival amid economic crisis, small businesses of all kinds are changing operating hours, revamping pricing structures, adding new payment methods, and more. Small businesses are also fundamentally changing their business models by adding new delivery channels, services, products, and even customers. In June, we surveyed 577 small business leaders to discover how companies are transforming their business models in response to changing customer behaviors brought on by the COVID-19 pandemic. A full 92% of respondents report pivoting (changing direction) in at least one way, while many have pivoted in multiple ways.

Choose one of this pivot and the options on that and why with some example

Pivot #1: Adopt a new online delivery channel

Pivot #2: Develop a new virtual service

Pivot #3: Design a new product

Pivot #4: Target new customers

Reference no: EM133200691

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