Enormous amount of dissatisfaction consumers

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Cigna is a well-established health insurance company that has an enormous amount of dissatisfaction consumers. Although Cigna has upgraded their system, there is a shortage of in-network and out of network providers and an increase in prices of its hmo,ppo and indemnity products and services. If Cigna offer a more variety of plans to broaden their network providers and reduce their prices, they will succeed in making customers happy and meet expectations.

Reference no: EM132292957

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