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You are an engineering technologist employed by H. L. Winman and Associates, and you are engaged in a lake-level measurement program in northern New York State, working under Government Environmental Studies contract WM-23357. At a critical moment in the program your Hektik Model 370 Water Stage Manometer breaks down. You take it apart and identify that it needs a replacement spring and drive assembly. This is the third time this has occurred in the past six months, and each time the thread on the drive shaft has been stripped. You previously purchased replacement spring and drive assemblies from the manufacturer’s US office, Hektik America Inc., 21 Lincoln St., Chester, Mass., on May 23 and June 17, at a cost of $218.50 each. (The Model 370 Water Stage Manometer is manufactured by Hektik Industries GmbH in Dusseldorf, Germany.) Yesterday you faxed purchase order No. 26019 to the Chester office, requesting immediate shipment of a replacement spring and drive assembly. Today you decide to write to Hektik America Inc., to complain about the repeated failures (you may attribute the cause to any condition you wish, if you feel you need to point out the cause), and to request that the current replacement part be supplied free of charge. Write a letter to customer service.
Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..
Operational plan pertaining to a hospitality enterprise is given in detail in the solution. The operational plan is an important plan or preparation which gives guidelines regarding the role and responsibilities of each and every operation at all lev..
Recognise the importance of a strategic approach to the development and deployment of organisational information systems. Demonstrate an understanding of the importance of databases and their integration to the organisation's overall information mana..
An analysis of the holding costs, including the appropriate annual holding cost rate.
Briefly explain Evolution and contributor of Operations management.
A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..
Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.
Evaluate problems in operations and identify approaches to overcoming them. Critically evaluate operating plans and identify areas for improvement. Justify, implement and evaluate changes to operations in line with modern approaches.
Develop a report for Figi Fabricating that will address the question of whether the company should continue to purchase the part from the supplier or begin to produce the part itself.
Prepare a staffing plan showing the change of your unit from medical/surgical staffing to oncology staffing.
Ccompare the effectiveness of different leadership styles in different organizations
Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.
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