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Engage in workplace communication

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Reference no: EM133039035

BSBXCM301 - Engage in Workplace Communication

Q1. What methods of communication can be used to communicate appropriate ideas and information to the audience in a workplace?

Q2. An organisation's protocols establish the basis for following good practice with communication requirements. What might these protocols include?

Q3. What are key features of "verbal communication etiquette" and "verbal communication guidelines"?

Q4. What are key features of "written communication etiquette" and "written communication guidelines"?

Q5. What are key principles of cross-cultural communication and communication with individuals with special needs or disabilities?

Q6. Communication challenges can lead to conflicts with clients or team members, potential risks, safety hazards as well as unethical or inappropriate communication. What can cause communication challenges and/or barriers? 

Q7. Choose 2 (two) communication challenges and/or barriers from Question 6. What are specific techniques that can be used to resolve those challenges? 

Q8. Describe the impact of the Age Discrimination Act 2004, the Australian human rights Commission Act 1986, and the Disability Discrimination Act 1992 on a company's communications. 

Reference no: EM133039035

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