Reference no: EM132864134

What are the end-user requirements for the administrative here is the interview: Question for administrative?

• Have you heard about Implement patient self-scheduling? If yes. Do you think will help the systems?
• Do you suggest creating a patient waiting list? Because I think it will help if some patient cancel you can fill up the spot for others patient.
• What you know about Logistics? I can explain it, is a something that is critical to making doctor, nurses and administrative working together well scheduling system as a central.
• What you think about the automated patient reared and recall? it's like Having a patient recall system in place ensures that patients return for their regular care appointments keeping your schedule consistently fuller. I think will help the scheduling systems to improve.
• Dose the currently schedule use Confirm appointments with text and email? IF No, I think you should start using it because it Is utilizing an appointment reminder software system will improve upon the number on time arrivaland kept appointments.
• What kind of security features protect systems data? Like, the Information in personal health records is more valuable on the deep web than credit card numbers or the system get hack.

here is the Gap analysis:

Administrative:

• The scheduling system goes off and on which get the administrative hard time to know the issue. The fix this issue They should hire IT experts and should invest new technology that could enhance their IT system especially in their work scheduling system.
• The scheduling of health workers is very important because they are dealing with the health and most especially lives of their patients.The hospital should have a system where in it will confirm the patient's appointment through email or text and remind the patients on what to bring during the appointment.
• The new scheduling system should provide the method in identifying who are the health workers on duty or on leave or on day off.If in case they must extend working hours, it should be paid accordingly, and they will be well informed of their time extension.
• The hospital should also invest on mobile phones for the doctors, nurses and administrative staff. In case the doctors must extend their time in one patient,he can advise the nurse or administrative staff to manage the next patient.
• the hospital must invest on new technology in terms of updated systems and IT experts.The doctors, nurses and administrative staff should have a well-managed schedule and should be well compensated for them to stay in the hospital.