Employee retention and hr development

Reference no: EM1333996

Significant staff cutbacks

After reading the case below, how would I answer the following questions:

1. Discuss the challenges faced by HR management when significant staff cutbacks occur and how they should be addressed.

2. Use of technology, employee retention, and HR development have been at the core of HR becoming more strategic at Xerox. Why have those areas been so key?

CASE:

Xerox is a widely known firm worldwide, but it has been through numerous crises in the past decade. In fact, at one point several years ago, there were questions about Xerox surviving as a firm. But no longer. Under the leadership of Anne Mulcahy as CEO, Xerox has rebounded. Numerous strategic business and financial decisions had to be made, including reducing the workforce by 30,000. But Mulcahy also stressed that HR had to become a more strategic contributor. One of the actions taken was to consolidate a number of HR functions from different busi-ness units into a corporate HR Service Center. This center performs many administrative trans-actions, and has added Internet- based systems to make HR services more accessible to managers and employees. To track employees' views on the company and HR, employee surveys on the company in-tranet have been used for several years. Areas at which lower scores were recorded have been addressed by HR staff and other managers. The survey results have led to another primary focus at Xerox: employee retention. With all of the reductions and organizational restructurings, keeping the remaining employees, especially high- potential ones, has been a continuing emphasis. Xerox has invested significant time and resources into training and development of its employees, an important retention factor. Greater use of e- learning, technology, and leadership development have paid off in reducing turnover and convincing employees that career opportunities exist at Xerox. Continuing com-petitive pressures are presenting new challenges for Xerox and its HR staff. The strategic importance of HR has been demonstrated in the past, and looks to be a part of the firm's future.

Reference no: EM1333996

Questions Cloud

Show the impact of employee motivation : Show the impact of employee motivation and those techniques to maximize employee contributions and explain the basic approaches to human resources planning

Interest versus dividend income : Compute the firms tax on its operating earnings only. Find out the tax and the after-tax amount attributable to the interest income from Zig Manufacturing bonds.

Explaining problem identification and formulation : The most challenging aspect of the decision making process and the most important is problem identification and formulation. What is your opinion?

Explain bricks and mortar : Explain Bricks and Mortar and Explain how the marketing differs from traditional brick and mortar marketing

Employee retention and hr development : Use of technology, employee retention, and HR development have been at the core of HR becoming more strategic at Xerox. Why have those areas been so key?

Swaps-arbitrage-interest rate swaps-hedging : Discuss why an interest rate swap is a useful tool for active liability management and for hedging against interest rate risk.

Explain supply chain differences between b2c and b2b : Explain Supply chain differences between B2C and B2B and a brick and mortar store

Service help decision makers impact decisions are framed : Will this product or service help other decision makers impact how decisions are "framed"? If so, how?" In your response, include the link with a citation in APA format for the company you reviewed.

Retirement of debt : Can early retirement of debt be relied upon as a cost-saving measure when incurring long-term debt? Why or why not?

User Account

All Pages