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What would you do in these situations?
Scenario 1
An employee’s performance has been unsatisfactory for a long time. The employee and their manager created an employee development plan which has been carried out. The employee has been given ample training and coaching. Verbal and written warnings have been given but there has been no improvement in the employee’s performance.
Scenario 2
An employee’s behaviour at work has become erratic and their performance has slipped markedly. They have on occasion, attended work smelling of alcohol and behaving as though intoxicated. When the manager speaks to the employee, the employee admits that they have a problem with alcohol but does not know where to turn to get help.
Scenario 3
An employee’s performance has been identified as being unsatisfactory. When the manager speaks to the employee, the employee admits that they are finding the job stressful. They tell the manager that they do not enjoy dealing with customers and would prefer a less public position.
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