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Employee in the registration office

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1. You are working for First City Bank. When calls come in, they go dirctly to your phone; there is no receptionist.How should you answer each call?

2. Assume you are an employee in the registration office of a local career school. All calls are first answered by a receptionist and then transferred to your desk How should you answer each call?

3. When your boss is not available, you answer her phone. What should you say when she is in a meeting? What should ou say when she is on a coffee break?

Reference no: EM133104350

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