Reference no: EM132921388
1. Which of the following statements is not true?
a. People can be leaders without being managers.
b. People can be managers without being leaders.
c. People can be both managers and leaders at the same time.
d. People can be both managers and leader but not at the same time.
2. An employee's general attitude towards his job refers to
a. Job satisfaction
b. Job involvement
c. Organizational commitment
d. Dissonance
3. The starting point of the motivational process is
a. efforts to fulfill needs
b. needs
c. experiences of satisfaction
d. performance
4. According to the two factor view (Herzberg), when the motivator factors are not present, while the hygiene factors are, the employees are
a. dissatisfied
b. satisfied
c. not satisfied
d. a and b
e. none of the above
5. Equity theory recognizes that individuals are concerned with
a.only absolute rewards
b.their compensation package
c.their rewards relative to other
d.whether other perceive equity
6. The need that people have to work with others, to interact, and to have friends is the need for
a. achievement
b. esteem
c. self respect
d. affiliation
e. security
7. The expectancy model implies that managers should
a. recognize that employees have different needs
b. try to understand each employee's key needs
c. help employees determine how to satisfy their needs through performance
d. a and c
8. Which of Maslow's hierarchy of needs deals with satisfying one's need for hunger, thirst, sex, shelter, etc.?
a. Safety
b. Physiological
c. Social
d. Psychological
9. According to Maslow, when does a need stop motivating?
a. When it is eventually satisfied
b. It never stops motivating
c. When one returns to a lower level need
d. When the situation changes
10. Which of the following would Herzberg consider a hygiene factor?
a. Pay
b. The work itself
c. Advancement
d. Growth
11. The main difference between leaders and managers is that the latter
a. Have formal authority
b. Emerge from within the group
c. Depend on charisma for influence
d. Are rarely linked by subordinates
12. Which of the following is generally not true about a manager?
a.He or she is appointed
b.He or she has legitimate power
c.His or her influence is based on formal authority or position
d.He or she emerges from a group