Emotional labor study at the university of memphis

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Reference no: EM13893750

In preparation for this discussion, review the following resources:

Emotional Labor Study at the University of Memphis

https://www.youtube.com/watch?v=jOj-0fm79AA

Job Stress (Clark, 1995)

You may also want to read, "Stress in the Workplace: A costly epidemic."

There are many stressors in the workplace that affect employees. Emotional stressors are no different. As our economy has moved from a manufacturing to a service-based economy, there are many more workers in a variety of occupational fields that are expected to manage their emotions according to employer demands. Emotional labor refers to a form of emotion regulation that creates a publicly visible facial and bodily display within the workplace. The increasing prevalence of this type of work introduces a new set of stressors in the workplace.

In your initial post

Describe examples of emotional labor in the following professions:

Teachers

Nursing

Human Resources

Give a suggestion of what employers can do to help employees address the personal impact of emotional labor?

Reference no: EM13893750

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Emotional labor study at the university of memphis : Emotional Labor Study at the University of Memphis
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