Reference no: EM133168593

BSBPEF502 Develop and use emotional intelligence

Assessment Task: Emotional intelligence self-assessment project

Task summary
You are required to identify aspects of own emotional intelligence by completing a personality test and a self-assessment.
You will then be required to develop an emotional intelligence development plan, based on your own self-assessment, as well as feedback from your assessor provided in a meeting.

You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.

You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.

Assessment Task 2: Instructions

Complete the following activities:

1. Complete a personality test.
Complete the personality test at:

Take a screen shot of the final results page of the test
What other criteria could you use other than those in the personality test to determine your ownemotional strengths and weaknesses? Identify and describe at least 6.

2. Review the results of your personality test.
Now answer all of the questions below using the results of the test to guide your answers.

Each question should be answered in approximately a paragraph and be written in clear and concise English.

Use the Personality Test Review Template to guide your work.
a. Document your ratings for each of the five factors as identified in the personality test results. Include your score for each of the factors and how you rated on each factor, as well as your strongest personality trait as shown by your highest score.
b. Reflecting on the results, identify what stood out for you in terms of what it tells you about yourself as a person?
c. Thinking about the questions asked as part of the personality test and your learnings as part of this unit, identify five of your emotional strengths?
d. Thinking about the questions asked as part of the personality test and your learning as part of this unit, identify five of your emotional weaknesses?
e. Explain how you believe the emotional strengths you have identified above help your workplace performance and relationships.
f. Discuss how you believe your emotional weaknesses hinder your workplace performance and relationships.
g. Complete the following table about personal stressors at work.
Identify at least four sources of stress that are most likely to result in workplace stress for you, your stress response (emotional, physical, behavioural) and actions that you can take (or have taken) to manage stress.

h. Review the following list of needs and choose at least three that most trigger your emotions when you don't get these needs met. Consider this question in the context of the workplace.
• Acceptance
• Be understood
• Be in control
• Attention
• Peacefulness
• Order
• Safety
• Respect
• Be needed
• Be right
• Comfort
• Balance
• Variety
• Predictability
• New challenges
• Be loved/liked
• Be valued
• Be treated fairly
• Freedom
• Consistency
• Included
• Autonomy
• Fun

Now complete the table below.

Write down each need you have chosen and why this need is important to you at work.

Also give an outline of the emotions triggered in you when you don't get these needs met and ways that you can control your emotions in the face of not having your needs met.

3. Submit a sample draft email to your assessor.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and summarise the contents of the attachments and ask for the place, date and time of your meeting with them.

Attach your personality test results screen shot and your personality test review to the email.

4. Meet with your assessor.

The objective of the meeting is to discuss your personality test review with you.

At the meeting, you will be expected to Identify and discuss the following:
• Your personal characteristics in relation to emotional intelligence, as set out in your personality test results.
• Personal stressors, resulting emotions and actions to control emotional responses.
• Your own emotional response to unmet needs and effective strategies to control emotional responses
• The three needs that you have selected, and why each need is important to them at work, an outline of the emotions triggered when they don't get these needs met and ways that they can control their emotions in the face of not having their needs met
• Your own emotional strengths (at least 5) and how these can impact workplace performance and relationships
• Your own emotional weaknesses (at least 5) and how these can impact workplace performance and relationships
• Actions (at least 5) you could take to improve emotional intelligence through self-reflection and feedback from others

Your assessor will also provide you with feedback about strategies for improving emotional intelligence based on their review of the documents you submitted.

During the meeting, you are required to demonstrate effective communication skills including:
• Speaking clearly and concisely
• Using non-verbal communication to assist with understanding
• Asking questions to identify required information
• Responding to questions as required
• Using active listening techniques to confirm understanding

5. Develop an emotional intelligence development plan.

After the meeting, using the feedback from your assessor and your personality test review, fill out the Emotional Intelligence Development Plan Template.

You will need to identify at least five areas for improvement and/or gaps, and then prioritise your list.

6. Submit a sample draft email to your assessor.

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and summarise the contents of the attachment.