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Daniel Goleman, a psychologist, was the first to popularize the trait Emotional Intelligence, sometimes referred to as EI. Emotional Intelligence is a person’s capacity to be aware of her or his emotions and feelings towards others to influence their thinking and actions. The four components of EI are: 1. Self-awareness - This is your ability to read your own emotions accurately to know how your actions or lack thereof affect others. 2. Self-management - This is your ability to control or regulate your emotions and act with integrity. 3. Social-awareness - Gives you the ability to understand the needs of others and show empathy towards them. 4. Relationship management - this is your ability to communicate clearly and convincingly, reduce conflict and build strong bonds. • How has your emotional intelligence, or lack of emotional intelligence, positively or negatively impacted your professional or personal relationships? • Choose ONE of the components of EI and explain how it contributes to job satisfaction.
Company service example “right v. right” type of dilemma as described Required Reading and Multimedia Badaracco.
Describe an approach to a business diversity program that would be pragmatic and ethical.
PAYBACK PERIOD. Your company is seriously considering investing in a new project opportunity, but cas flow is tight. Top management is concerned about how long it will take for this new project to pay back the initial investment of $50,000. How long ..
What is ethical relativism? What are the difficulties with the theory? What does it have to offer us, even if it seems largely mistaken?
Explain the concept of “stakeholder management.”
Jennifer Cushman has a permanent residence in Pennsylvania, but attended college in Vermont. In the summer of 1993, an unknown person, possibly a member of her household in Philadelphia, applied under Ms. Cushman's name for credit cards from three cr..
Solve the problem below, calculate the ratios, interpret the results against the industry average, and fill in the table on the worksheet.
Critically examine the relevance of different theoretical frameworks that may assist us in dealing with ethical dilemmas when conducting business in a different cultural context to that of our own.
Read the Colleague to Colleague Discussion Case, Why Do We Need All of This Safety Training? If you were asked to deal with this situation, how would you respond? Include a discussion of the importance of safety training for supervisors in your re..
Why might a balanced scorecard be more effective than simply using merit pay for a manager?
Think of Infosys' belief that employees should understand "algorithmic thinking." How would you manage people, set systems, and promote corporate culture to attain this goal?
Describe your expectations for a job. How well does your employer meet the expectations you bring to the psychological contract?
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