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Dilemma:
You are an office manager in a mid-size financial company. You oversee the sales office and report to the Vice President. The CEO has learned that some of the sales employees have made negative comments about diverse populations within the hearing distance of other departmental employees. The CEO has set ethical standards for the organization that include embracing diversity in all forms. These standards are shared with employees, part of his annual employee retreat and posted around the offices.
The annual retreat is not for 6-months and he wants to begin addressing this issue immediately. The CEO knows he must begin a series of trainings to ensure the Sales force and support staff are aware of the expected organizational culture. As office manager, he has asked you to provide an introductory training for the sales team and support staff. The training should last no more than one hour (preferably 30 minutes), introduces diversity, and the company policy.
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What could be a potential problem when trying to reach that goal?
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