Eligible people who require assistance with making beds

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Question

Amelia is the director of Clean-Bee, a community service that provides domestic assistance to eligible people who require assistance with making beds, cleaning and vacuuming. Six months ago the team at Clean-Bee purchased and implemented a new electronic incident management system that allows incident and injury reports to be submitted online. Once a report is submitted, a notification email is sent to Amelia so that she can investigate the incident and respond appropriately. Amelia expected there to be an increase of incident reports with the introduction of the new system, but she has noticed a significant decline instead. Amelia has requested that Joanne, the health and safety representative, evaluates the incident reporting system and finds out why the old and new incident data is so different. There are two questions.

Reference no: EM133769810

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