Elements and benefits of SCM integration

Assignment Help Other Subject

Reference no: EM133083656

Customer Relationship Management and Supply Chain Management

Task 1: Discussion Question

Question 1. What are the motivations for an organization to have a good supply chain management (SCM) system?

Question 2. What are the elements and benefits of SCM integration?

Question 3. Why is it necessary for an organization to have a good customer relationship management (CRM) system?

Question 4. How does CRM impact the company's bottom line or performance?

Task 2: Case Study Questions: PLEXIPAVE From MOTIWALLA, L. F. & THOMPSON,

J. 2001. Enterprise Systems for Management, Pearson. Chapter 12. Page 348 (Max 20 mins)

Question 5. What was wrong with Plexipave's CRM strategy?

Question 6. What was wrong with McGraw-Hill/Siebel hosted CRM Application?

Question 7. Do you think Plexipave should have implemented another CRM system? Provide detailed recommendations.

Task 3 : Case Study Questions: Zara From MOTIWALLA, L. F. & THOMPSON, J. 2001. Enterprise Systems for Management, Pearson. Chapter 11. Page 327 (Max 20 mins)

Question 8. Discuss the role of SCM in the retail industry. Give examples from the two cases.

Question 9. Discuss the role of Zara's SCM system. Suggest how it can be improved.

Question 10. Briefly discuss the supply chain problems faced by The Limited.

Reference no: EM133083656

Questions Cloud

Salvage value and economic life : Salvage value and economic life were expected to increase by P50,000 and 5 years respectively. Using the sinking fund method with 10% interest

Explain change in the price for a good or service : Is it important to know by how much demand increases or decreases when there is a change in the price for a good or service?

Minimize the total staff required : Using Excel QM to solve this problem: The famous Y. S. Chang Restaurant is open 24 hours a day. Waiters and busboys report for duty at 3 a.m., 7 a.m., 11 a.m.,

Pros and cons of amazon use of algorithmic management : What are the pros and cons of Amazon's use of algorithmic management?

Elements and benefits of SCM integration : What are the motivations for an organization to have a good supply chain management (SCM) system and elements and benefits of SCM integration

Impact of the trade between botswana and ghana : Explain the impact of the trade between Botswana and Ghana on the absolute and relative input prices in both countries.

Globalization is the integration of the world-economy : Explain the following definition of Globalization:"Globalization is the integration of the world-economy."

Politics and economics are two sides of the same coin : Discuss the phrase, "Politics and Economics are two sides of the same coin." - Explain it.

Find the consumer optimal consumption bundle : Suppose that item 1 is pumpkin and item 2 is milk. Suppose that m = 54. Suppose that pumpkins are p 1 = 2 each. Milk is p 2 = 7 per gallon for the ?rst two gall

User Account

All Pages