Reference no: EM132963244
1.Which of the following defines the "subordinates" element of the best-fit approach accurately?
A. his/her preferred style of operating and his personal characteristics
B. the job, its objectives and its technology.
C. their preferred style of leadership in the light of the circumstances
D. the organizational setting of the leader, the group and the importance of the tasks.
E. None of the above
2.Motivating employees is a constant challenge for employers because
A. Employers have difficulty understanding the different needs and expectations that younger generation employees bring to the workplace
B. There are more layers of management today, which makes it more difficult to motivate everyone in management positions
C. Corporate downsizing and reduced job security have damaged the levels of trust employees need to work beyond minimum levels
D. Engaging the workforce involves a range of strategies which take into account its diversity
E. Option A & B
3.What are the assumptions and evidence of supportive leadership styles?
A. Are related to subordinate satisfaction
B. Are related to lower turnover and grievance rates
C. Result in less inter-group conflict.
D. Are often the preferred styles of subordinates.
E. All of the above
4.A courier service laid off a large percentage of its production staff during last year's recession. These low-skilled employees performed routine tasks filling orders. The company now wants to rehire them. However, most of the unskilled employees have since found employment in other companies and industries. Which of the following theory do you think would best help the organization attract back these workers quickly?
A. Satisfaction Theory
B. Incentive theory
C. Intrinsic Theory
D. Theory X
E. Theory Y
5.The process of assigning traits to people based on their membership in a social category refers to
A. Halo effect
B. Projection bias
C. Empathy
D. Stereotyping
E. None of the above
6.The Role definition of any individual's role in any situation will be a combination of the ___________ that the members of the role set have of the ___________.
A. role expectation, focal role
B. role stress, role ambiguity
C. role expectation, role ambiguity
D. role stress and role expectation
E. All of the above.
7.Teams work better when the organisational structure
A. Organises teams around specialised skills rather than work processes
B. Has many layers of management
C. Encourages interaction with team members rather than through supervisors
D. Organises teams around specialised skills, has many layers of management AND encourages interaction with team members.
E. None of the above
8.Just as in work situations there is a legal contract between the organizations and the individual which states who gives who what in consideration for what, so there is an implied, usually unstated _____________ between the individuals and the organization.
A. Legal Contract
B. Common agreement.
C. Mutual Understanding
D. Psychological contract
E. Rules and procedures
9.One feature of Maslow's needs hierarchy theory that continues to have support is that
A. Everyone has the same needs hierarchy
B. No one ever experiences self-actualisation
C. Motivation is caused by the environment, not by internal thoughts or emotions
D. Motivation theories should consider need gratification, not just need deprivation
E. None of the above
10.Which of the following statement is FALSE about self-concept?
A. The self-concept comes largely from our selection of models in life.
B. the self-concept is formed without trauma.
C. The formation of what has come to be called a youth culture with its own norms, values and symbols has presented young people with another very powerful, model for their self-concept.
D. As we grow older we tend to fix on a self concept.
E. The influence of the peer group may be over-emphasized, but certainly the difficulty of choosing models or reference groups can result in much withdrawal which is hard to deal with.