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Eight keys to creating a customer service culture

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Reference no: EM133037332

Most people agree that change is difficult and yet change is necessary to move forward.

  • Explain why organizations within the hotel and tourism industries have a hard time changing their core values after an extended period of time.
  • Use the following article from Inc. magazine as a guideline: Eight Keys to Creating a Customer Service Culture.

Reference no: EM133037332

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