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Effects of Quality Management on Domestic and Global Competition
Write a 750 to 1,050-word paper in which you compare and contrast quality managment at two organizations in the same industry. One organization must compete in the domestic market and one in the global market, such as Southwest Airlines and Lufthansa. Consider researching the airline indistry, the auto industry, the electronics indistry, or the pharmaceutical industry. Complete the following in your paper:
Describe or diagram a process or procedure that is similar between the organizations. Explain the process or procedure from beginning to end.
Explain why the process or procedure produces a competitive product or service in the domestic and global markets.
Explain how quality management affects the position of the companies in the domestic and global market.
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Illustrate what is the difference in management style among the two businesses? Illustrate what is the difference in marketing strategy? Illustrate what changes would you suggest to the less successful business?
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