Reference no: EM133437860
Major Florida Hospital Shuts Down Networks, Ransomware Attack Suspected
On February 2nd, Tallahassee Memorial Hospital, a large hospital in northern Florida, disclosed a security issue that caused network failures and the forced shutdown of its IT network. In addition, the security situation compelled the institution to reroute certain emergency medical services and cancel operations. The healthcare facility indicated it was following protocols for system downtime and attempting to minimize the impact. Sources of the situation say the IT security breach is likely a ransomware attack.
This week's readings and videos showed that TMH handled the incident appropriately by following its "downtime protocols." When the TMH IT Team detected the issue, it shut down its IT network to minimize potential impact and started investigating what happened. It then takes steps to mitigate the damage so the information system can resume normal operations. They also notified the FBI in Jacksonville to ask for assistance and also from third-party experts in investigating the incident. In addition, they continued their operation using paper documentation, rerouted patients as needed, and rescheduled non-emergency patients while dealing with the situation. TMH kept the public updated on the status of the incident by sharing information as soon as it became available through social media.
Without good preparation, any subsequent incident response will be disorganized and potentially make the incident worse (Johansen, 2017). The TMH IT Team followed the "downtime protocols" in an orderly manner to respond to the incident. Having "downtime protocols" in place allowed them to respond to security problems methodically and effectively, mitigating the effects of a potential cyber attack while allowing the system to recover as quickly as possible.