Effective way of overcoming barriers to change

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Reference no: EM132220710

1. Considering how a potential decision would impact all stakeholders that would be affected by the decision refers to _____ test.

a. long-term consequences

b. public knowledge

c. the four-way

d. fairness

2. Using payback analysis as a means to select a decision among various alternatives is an example of _____.

a. observation

b. experimentation

c. quantitative decision making

d. subjective decision making

3. Which of the following is an effective way of overcoming barriers to change?

a. Prviding minimal information about the change to employees

b. Encouraging participation from employees

c. Announcing the change after it has already been implemented

d. Using coercive measures

4. The four guidelines for effective brainstorming were authored by _____.

a. Roger von Oech

b. Harvey Lifton

c. David Cooperrider

d. Alex Osborn

5. The cooperative search for the best people, their organizations, and the world around them is referred to as:

a. nominal group technique.

b. brainstorming.

c. emotional intelligence.

d. appreciative inquiry.

6. Resistance to change in the workplace is very uncommon because employees pride themselves upon being up to date.

True

False

7. When making decisions, the supervisor should consider knowledge gained from experience with the understanding that the current situation is not identical to past situations.

True

False

8. _____ means that management must improve upon and sustain what they are doing today while creating processes for long-term success.

a. Job deskilling

b. Organizational downsizing

c. Organizational renewal

d. Satisficing

9. When there is a limited amount of information available and a decision must be made rather quickly, a supervisor is required to use intuition.

True

False

10. It is not always necessary to receive total approval, but a supervisor should at least consult with those who might be impacted by the change.

True

False

Reference no: EM132220710

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