Effective means of gathering customer feedback

Assignment Help Business Management
Reference no: EM131381148

Answer the following questions using the article in this link presidentialperspectives.org/pdf/2006/chapter07.pdf

1. Describe why listening is important to customer service.

2. What new ideas did the college gain from the series of student informal dinners? Is this an effective means of gathering customer feedback? What other types of organizations would this format benefit?

3. What ideas can you take from this article to institute at your current work or job place?

4. After the informal dinners lost their appeal, what type of new events did the college schedule?

5. What type of ideas do you think Dr. Massey, President of IRSC, would gain from these events?

6. What suggestions would you make to improve our college offerings?

Reference no: EM131381148

Questions Cloud

Identify unknown vocabulary and technical terms : This worksheet is intended to serve as a guide for reading a scholarly article. Completing this sheet as you read an article will help you understand the point the author is making and how he or she has gone about doing so. It also provides an opp..
What is job analysis : What is job analysis? How can you make use of the information it provides?
Reading about the business motivation model : After reading about the Business Motivation Model, what benefits do you see if an organization uses the model to help formulate its actions and it should be focusing on?
Construct a confidence interval for the difference : Assume the Alpha group had a standard deviation of $20 million and the Beta group had a standard deviation of $8 million. Construct a 95% confidence interval for the difference in mean portfolio size for firms in the two groups of credit ratings.
Effective means of gathering customer feedback : What new ideas did the college gain from the series of student informal dinners? Is this an effective means of gathering customer feedback? What other types of organizations would this format benefit?
Test for significance of change : According to Labor Department statistics, the average U.S. work week shortened from 39 hours in the 1950s and early 1960s to 35 hours in the 1990s. - Test for significance of change.
Positioning and competition : Briefly describe a health care provider with which you are familiar and how that organization should position its offerings. Provide specific examples to support your response.
Market segmentation and targeting : From the e-Activity, determine how you would segment the market to conduct research for the health care product or service you found. Explain your rationale.
Determine the smallest length cd may have : Structural member AB is to be supported by a strut CD. Determine the smallest length CD may have, and specify where D must be located for a strut of this length to be used.

Reviews

Write a Review

Business Management Questions & Answers

  Describe a management performance plan that links action

Describe a management performance plan that links action plans to the following issues- o Motivation o Empowerment o Training

  Price elasticity of demand for a product

A. Assume that a product has an elastic demand. Explain what will occur to the firm total revenue if the price of the product is increased. B. List and explain three (3) factors that could impact price elasticity of demand for a product. C. What is..

  Process and outputs to end the process

Create a process map/flow chart for one (1) of the following three activities: You can use either Microsoft Word or Visio to create this flow chart.

  Explain a grocery chain is interested in exploring

Explain A grocery chain is interested in exploring the impact effective supply chain management would have

  Adult sanctions for juvenile offenders

Do you agree with people who favor adult sanctions for juvenile offenders; for example, "If you're old enough to do the crime, you're old enough to do the time"? Why or why not? Where should the line be drawn? Why?

  Cultural differencesshare a personal or professional

cultural differencesshare a personal or professional experience in which you experienced cultural differences for

  Consider the following questionsdespite low valuable brands

consider the following questionsdespite low valuable brands pepsico has done very-well in comparison to coca-cola. what

  Contractor brings a lawsuit against abc for discrimination

Drew explained that he would authorize hiring only American contractors to work on the grounds. A Hispanic contractor brings a lawsuit against ABC for discrimination.

  Provide a general discussion on the impact of environment

provide a general discussion on the impact of the environment on the organization within the industry. Carefully review the Grading Rubric for the criteria that will be used to evaluate your assignment.

  Determining the unintended acceleration

In this discussion, please refer to the case "Unintended Acceleration: Toyota's Recall Crisis," by Austen-Smith, Diermeier, and Zemel. Respond to the following questions:

  Explain goleman uses an image of a golf bag with multiple

Explain Goleman uses an image of a golf bag with multiple clubs in it and What does this image symbolize?

  Department for a tire manufacturing company

The manager of the quality department for a tire manufacturing company wants to know the average tensile strength of rubber used in making a certain brand of radial tire. She knows the population standard deviation and uses a Z test to test the nu..

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd