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Research: An organization Wells Fargo that has a bad reputation in Customer Service. You may search Yelp reviews for Wells Fargo's low customer satisfaction ratings or research news articles that speak to a trend in service breakdowns. Examine the current customer relationship management in the business's overall strategy and operations.
Question: What types of communication strategies Wells Fargo does use to address customer concerns. ?
Discuss whether there is any evidence of trust in the service provider-customer relationship. ?
Discuss whether the communication strategies used are effective in helping to resolve customer issues.
Please give references?
Lifelong Learning
Joy is a very skilled and experienced accountant. She is married and has four children. She recently got a high paying senior position in the company
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