Reference no: EM132276779
1. A formal group is a group that:
A. was formed by management to perform organizational tasks
B. is psychologically aware of each other
C. is formed by the common interests of group members
D. is formed by the affiliation of the group members
E. is normally unstructured and undefined
2. The most basic motivation strategy for managers is:
A. Theory X - Theory Y
B. behavior modification
C. simply communicate well with organization members
D. nonmonetary incentives
E. job design
3. According to McClelland, people who are greatly motivated to influence other people and to assume responsibility have a high need for:
A. achievement
B. affiliation
C. power
D. dominance
E. acceptance
4. Incorporating motivators into a job situation is:
A. job rotation
B. job enlargement
C. job enrichment
D. total quality management
E. project management
5. Which stage of team development is characterized by conflict and disagreement as team members try to clarify their individual roles and challenge the way the team functions?
A. forming
B. norming
C. performing
D. storming
E. adjourning
6. A group whose members influence one another toward the accomplishment of an organizational objective is a/an:
A. quality team
B. interest group
C. formal group
D. informal group
E. team
7. Rewards that come directly from performing a task are:
A. equities
B. money
C. extrinsic rewards
D. intrinsic rewards
E. expectancies
8. Which is more effective in a behavior modification program?
A. rewards
B. punishment
C. extinction
D. expectancies
E. suspensions