Each customer have to spend in the check-in area

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Reference no: EM13759672

The supervisor at the American airline check-in counter observes the following process characteristics: all the agents can, together, complete checking in 90 customers per hour on average; there are, on average, 24 customers either waiting in line or being helped by an agent for check-in.

Q: how much time, on average, does each customer have to spend in the check-in area?

Reference no: EM13759672

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