Duties performed by salesperson order getting-order taking

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1. Describe the value added of personal selling in a sales management and explain the following (i) salespeople provide information and advice (ii) salespeople save time and simplify buying (iii) salespeople build relationship.

2. Explain the personal selling process below (i) Generate and qualify leads (ii) preappraoach and use of CRM systems (iii) sales presentation and overcoming reservations (iv) closing the sales (v) follow -up ( noting the following : relability, responsiveness , assurance , empathy and tangibles )

3. Explain the following duties performed by the salesperson (i) order getting (ii) order taking (iii) sales support (iv) combination duties.

Reference no: EM132247477

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