During what hours is telephone support available

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Reference no: EM131738564

Identify support options. Select an application or device that you use regularly. Identify all of the ways you can obtain support from the vendor by answering the following questions. Prepare a short summary of your findings.

a. Is telephone support available?

b. During what hours is telephone support available?

c. Is email support available?

d. Does the vendor guarantee a response to emails within a stated time frame? If yes, what is the time frame?

e. Does the vendor have a web site?

f. Are FAQs available on the web site?

g. Is chat available on the web site?

h. What other ways, if any, can you obtain support?

Reference no: EM131738564

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