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Survey respondents (n=405): 264 males and 141 femalesOf recent customers, there were 253 SFG respondents and 152 Jose Southwestern respondentsOf SFG respondents (n=253) - Males 176; Females 77Among the 253 SFG customers, the median (in lieu of mean) distance traveled was 1-5 miles. Frequencies were as follows: less than 1 mile - 86; 1-5 miles -76; and more than 5 miles - 91.Respondents who saw a SFG ad in the past 6 months - 33%Correlation (n=405) between fun and satisfaction is .21
Additional calculations:
1.12. + .67 (Satisfaction of SFG customers) = Likelihood of SFG customers to returnRegression equation above is significant at p<.01R square is .63
Question 1: What conclusions can you draw regarding the demographics of SFG customers based on gender and distance traveled?
Question 2: In general, do you think Santa Fe's ads have generated restaurant traffic? Any potential problem(s) you can cite with the data on advertising?
Question 3: What conclusions can you draw regarding the relationship between likelihood to return and satisfaction with Santa Fe Grill given the R-square?
Question 4: Speculate on two reasons why SFG customers return to the restaurant due to their satisfaction? Discuss
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