Draw out the viewpoints of relevant stakeholders

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Reference no: EM133070371

BSBOPS601 Develop and implement business plans

ASSESSMENT TASK - Develop Performance Objectives and Measures with Stakeholders

Instruction: Your assessor will observe you as you consult with at least two relevant stakeholders to identify resource requirements, and develop performance objectives and measures that will be used for preparing a Business Plan for your workplace or organisation in Workplace Project Task 3.

Use your workplace/organisation's template to submit evidence of completing this task, or use the Generic Meeting Minutes template provided at the Bounce Fitness site.

Identify at least two relevant stakeholders and fix a convenient time for meeting the stakeholders.

You will be assessed on your practical skills to:
» Meet with at least two relevant stakeholders. During the meeting, you must:
o Present the Business Assessment Report you prepared in Workplace Project Task 1.
o Identify each of the following for resource requirements for the business plan
• At least two financial resources
• At least two human resources
• At least two physical resources
o Reach an agreement on the following for the business plan to be developed:
• At least two performance objectives
• At least one performance measure for each performance objective
• At least two Key Result Areas (KRAs)
• At least two Key Results Indicators (KRIs) for each KRA

The performance measures, KRAs and KRIs developed in this task will constitute the Performance Measurement System (PMS) for the business plan to be prepared in Workplace Project Task 3.

» Use language and features appropriate to the relevant stakeholders to present information and seek guidance on the development of the business plan.
» Use listening and questioning techniques to draw out the viewpoints of relevant stakeholders and to clarify or confirm understanding.
» Work jointly with relevant stakeholders to realise shared results by enabling effective group interaction, influencing direction and taking a leadership role.

WORKPLACE PROJECT TASK - OBSERVATION FORM

This Observation Form outlines the specific criteria that the learner must demonstrate/perform while completing Workplace Project Task 2.
This form is to be completed by the learner's assessor to document their observation of the learner's performance in Workplace Project Task 2.

Task Overview
This task requires the learner to complete the following while being observed by the assessor:
» Meet with at least two relevant stakeholders and during the meeting:
o Present the Business Assessment Report prepared in Workplace Project Task 1.
o Identify financial, human and physical resource requirements for the business.
o Reach an agreement on performance objectives and measures, including key results indicators required for the business plan.
» Use language and features appropriate to the relevant stakeholders to present information and seek guidance on the development of the business plan.
» Use listening and questioning techniques to draw out the viewpoints of relevant stakeholders and to clarify or confirm understanding.
» Work jointly with relevant stakeholders to realise shared results by enabling effective group interaction, influencing direction and taking a leadership role

Before the assessment
» Review the items in this checklist and contextualise, as appropriate to the workplace context of the learner. This includes:
o Industry and workplace context of the learner
o Learner's work role
» Discuss the resources required by the learner to complete the task, and ensure that they have access to these resources prior to the practical observation.
» Discuss this assessment task with the learner, including the practical skills they need to demonstrate and the criteria to satisfactorily demonstrate each skill.
» Review this form with the learner and address any queries or concerns they may have about it.

Attachment:- CAC Assessment.rar

Reference no: EM133070371

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