Draw a cross-functional flowchart

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Draw a cross-functional flowchart (not swimlane) based on the following information: Processing a physician claim consists of the following operations.

1. Claims billed by physicians arrive by mail and are opened by the mailroom clerk and are date-stamped. They are then placed into a data-entry bin.

2. Data-entry clerks enter date-stamped applications-first in, first out-into Acme's claims processing system. Data-entry clerks must check claims for proper formatting and completeness of data fields before they input claims into the system. If a claim is not legible, fully completed, or properly formatted, it must be sent back to the physician for resubmission. Once entered, claims are stored in a processing inventory called "suspended claims."

3. Claims are assigned to a claim processor for initial processing.

4. Processed claims are transferred by the system to a claim supervisor for inspection and possible alterations.

5. Claims are returned to their original claim processors who complete the transaction and issue instructions to accounts payable for settlement.

Reference no: EM133022695

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