Reference no: EM133471342

Question: Randy Hightower, recently appointed to manage his company's office in Singapore, was anxious to do well in his first overseas assignment. Shortly after his arrival, he called his first staff meeting, to outline the objectives for the coming fiscal year. He had already met with his staff individually and was feeling quite confident about the prospects for having a good first year. Toward the end of the staff meeting, Randy, in his characteristic upbeat fashion, told his employees that he looked forward to working with them and that he anticipated that this would be their best year ever. To emphasize his optimism for the coming year, Randy punctuated his verbal remarks by slapping his fist against his palm. The reaction was instantaneous: most people laughed, giggled, or looked embarrassed. Unfortunately, he felt that the point of his dramatic climax was lost amid the laughter.