Draft the letter-remember to use company letterhead

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In her role as collections manager, Noreen has to draft a letter informing customers with overdue accounts that the interest rate has risen by 1 percent, effective 30 days from the date on the letter. This policy means Petro-Go's current interest rate is 14 percent and in 30 days will increase to 15 percent. Over- due accounts are charged with compounding interest (that is, interest on both the previous month's balance and the interest already charged on that month's balance).

Draft the letter. Remember to use company letterhead (create it yourself) and include an enclosure notation. Include a 1-800 number customers can call for further information.

Both the letter and the envelope should indicate the infor- mation is confidential. Prepare the envelope.

Reference no: EM133269070

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