Dorfman pacific old and new order-picking processes

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Read the Interactive Session: Organizations, and then discuss the following questions:

• Compare Dorfman Pacific’s old and new order-picking processes. Diagram the processes.

• What role did end users play in developing Dorfman’s wireless warehouse system? What would have happened to the project if users hadn’t been so involved? Explain your answer.

• What types of system building methods and tools did Dorfman use for building its wireless warehouse system?

• How did the new system change the way Dorfman ran its business?

Reference no: EM132269481

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