Reference no: EM132270999
Doing the Right Thing
Megan is a rental agent for the Oxford Lake apartment complex. The work is fairly boring but she’s going to school in the evening, so the quiet periods give her time to catch up on her studies, plus the discounted rent is a great help to her budget. Business has been slow since two other apartment complexes opened up, and Oxford Lake’s vacancies are starting to run a little high.
The company recently appointed a new regional director to “inject some energy and creativity” into its local campaigns and generate some new rental leases. Her name is Kate Jones, and based on first impressions, Megan thinks Kate would rent her grandmother an apartment as long as she could raise the rent first.
Kate’s first event is an open house, complete with free hot dogs and cokes, and a clown making balloon animals for the kids They run ads in the paper and on the radio and manage to attract a good crowd.
Their first applicants are Michael and Tania Wilson, an African-American couple with a young son, Tyler. Megan takes their application. They’re a nice couple with a stable work history, more than enough income to cover the rent and good references from their previous landlord. Megan advises them that she will do a background check as a standard procedure and that things “look very good” for their application.
After they leave, Kate stops by the rental office. “How did that couple look? Any issues with their application?” “None at all”, answers Megan. “I think they’ll be a perfect addition to our community.” “Don’t rush their application through too quickly”, replies Kate. “We have time to find some more applicants, and it’s my experience those people usually end up breaking their lease or skipping town with unpaid rent.”
Questions
What would be “the right thing” to do here? How would the “Golden Rule” (page 6 or slide 7) relate to Megan’s decision?
How would you resolve this ethical dilemma? Review the Three-step Process (page 9 or slide 15).
What should Megan do now?