Does zappos effectively focus on stakeholder happiness

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Reference no: EM132299940

Book: Business Ethics by O.C.Ferrel "Ethical Desicion Making and Cases" I need to create a slide PowerPoint with bullet points of esch questions plus one for an introduction and another for the conclusion slides.

Zappos: Taking Steps towards Maximizing Stakeholder Satisfaction

1. Does Zappos effectively focus on stakeholder happiness, and how does this approach affect the ethical culture?

2. Has Zappos developed long-term relationships with customers and employees that provide a competitive advantage in the purchase of shoes and other products?

3. How has Zappos managed ethical risk, and what are potential ethical risks in the future?

Additional Resources:

Zappos' way of managing

Zappos' customer service call sets record

Zappos' weird company culture.

Reference no: EM132299940

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