Reference no: EM133676577
Discuss the following in an assay paper.
1. What are three (3) key strategic initiatives for your community health center department. Do they align with each other? Why or why not? Provide rationale.
2. Does your organization's strategic plan address recruitment and retention of key clinical roles? If so, discuss the goals and activities around this initiative. If not, discuss two (2) goals with 3-4 activities focused on recruitment and retention.
3. Does your organization have a customer service/patient experience model? If so, please describe the model. Is if effective? Why or why not? How is patient experience reflected in the organization's, your department's and your unit's strategic plan? Provide examples.
Minimum of four (4) total references: two (2) references from required course materials and two (2) peer-reviewed references. All references must be no older than five years (unless making a specific point using a seminal piece of information)
Gierlinger, S., Barden, A., & Giammarinaro, N. (2019). Impact of a patient experience leadership structure on performance and engagement. Journal of Patient Experience, 7(2), 146-150.
Spicer, J., Sparacino, P., & Larkin, N. (2018). Developing a nursing practice framework to align with strategy. Journal of Nursing Administration, 48(9), 419-421.
Uzarski, D., & Broome, M. (2018). A leadership framework for implementation of an organization's strategic plan. Journal of Professional Nursing, 35(1). 12-17.