Does salesperson need to have good personality

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1. What is a non-value added activity? Give one example in grocery check-out process.

2. Does a salesperson need to have good personality? If so, can a person be so trained?

3. Was Mandela a servant leader or simply very charismatic and strategic in achieving his goal for a unified South Africa free of apartheid? Would you call him a transformational leader? Provide evidence.

4. Find the mission statement for two for-profit and two not for-profit organizations. Evaluate these mission statements with respect to their market orientation.

5. Personality and Values Motivation Concepts – From Concepts to Applications Communication

Outline the elements of group behavior including group dynamics, communication, leadership, power and politics, conflict and negotiation.

Reference no: EM132253569

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