Does our system have all the right measures in place

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Assignment:

The knowledge management planning committee would like to evaluate performance measures. They ask "Does our system have all the right measures in place?" Your large, multi-site HCO generates about 2,000 different measures each month, supporting several hundred operational scorecards and strategic scorecards for each service line or geographic site. " Are we missing measures that would improve mission achievement?" was the theme of the committee's discussion. You'll be forming a process improvement team. You want to explain to the PIT what constitutes a "right measure" and how we identify measures that will improve mission achievement.

 

 

Reference no: EM133459732

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