Does firm appear to pay attention to customer satisfaction

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Does the firm appear to pay attention to customer satisfaction? Explain ? Has the firm improved the quality of its products or services in recent years? If so, how?

Go to https://hoovers.com and locate the NEWS SEARCH. Type in the name of the firm in the space provided, and review the recent news stories about the firm.

Summarize any (at least one) recent news story about the firm that applies to one or more of the key concepts.

Reference no: EM131297642

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