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Task Level Modeling Assignment
Amazon.com Sales/Collection Process (partial)
For this assignment, you will only consider the following events.
Once the customer payment has been made, a warehouse manager prints a picking list for ordered items available in the warehouse. He attaches the list to a basket on a conveyor belt. The basket automatically stops at the warehouse bin area where inventory on the picking list is located. A warehouse clerk in the immediate area picks the goods, scans the items with a handheld device, and places the items in the basket. The basket continues along the conveyor belt, stopping at each warehouse location on the picking list until all items on the picking list have been picked. The basket with the picking list and the picked inventory items moves on the conveyor belt directly to the shipping department.
The shipping clerk manually compares the contents of the cart to the picking list. If deficiencies exist, the warehouse manager helps to resolve the differences. Once no differences exist, the shipping clerk packages the goods. The shipping clerk then keys in the shipping information to update the customer shipment transaction file and prepares three copies of a packing list and one return authorization document. One copy of the packing list is filed in the shipping department. One copy is included in the shipment to the customer along with the return authorization. Federal Express arrives multiple times a day to pick up shipments ready to be released. After the shipping clerk knows the goods are on their way to the customer, the picking list and the remaining copy of the packing list are stapled together and sent to the accounting department.
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