Do you think other retailers will follow amazon

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Reference no: EM133297558

Article: today's customers are more empowered than ever before. They have numerous options with regard to when they shop, where they shop and how they go about shopping. As a result, consumers now have higher expectations and retailers must better understand and service their customers."

Question 1: What are two important things you learn from the first article? How is the approach of retailers different from the retail strategies in the past?

Question 2: Do you think other retailers will follow Amazon and offer comparable services to their customers? Which retailers do you think will be the first to follow and which retailers will this not work for?

Reference no: EM133297558

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