Do you have suggestions for it support units to avoid

Assignment Help Management Information Sys

Reference no: EM133337649

Assignment:

Merlyn's Business-IT Maturity Model

Q1. Many IS support units in organizations enjoyed rapid gains along Merlyn's Business - IT Maturity Model during the global pandemic from 2020 through 2022, rapidly increasing from Level 1 "Business Efficiency" to Level 3 "Business Transformation". In some cases, these gains were realized overnight due to the lockdowns and quarantines that forced businesses to transform operations to remote and virtual, wherever possible. However, what is some potential future negative (unintended) consequences of these rapid gains of the IT Support unit along the IT Maturity Model? Please identify and briefly describe three possible negative consequences.

Q2. Do you have suggestions for IT Support Units to avoid one or more of these negative unintended consequences moving forward (in a post-pandemic world)?

Textbook: Managing and Using Information Systems

Reference no: EM133337649

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