Do you believe firm quality initiatives have been successful

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Reference no: EM13487330

Question #

Consider the following quality cost report:

 

 

Q1

Q2

Q3

Q4

Prevention costs

$1,020

$1,508

$1,300

$1,140

Appraisal costs

$880

$910

$766

$532

Internal failure costs

$710

$636

$472

$358

External failure costs

$1,470

$1,264

$672

$512

Total quality costs

$4,080

$4,318

$3,210

$2,542

Total revenues

$16,480

$18,160

$18,600

$18,040

Do you believe this firm's quality initiatives have been successful? Be sure to justify your opinion with specific information.

 

Reference no: EM13487330

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