Do they recover the entire amount patient owes

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A collection letter is a written notification to inform a patient of due payments. A collection letter may include reminders, inquiries, warnings, or notification of possible legal actions. Although a collection letter is a firm notice to a patient, it must be written in a polite way. One should not use slang, offensive, and abusive words ("Accounts Correspondence," n.d.)

Describe the role of a collection agency. Do they recover the entire amount the patient owes?

List and discuss three words/terms NOT to use when preparing a collection letter. Explain why to avoid these words/terms.

Reference no: EM133334912

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