Do a memo in an email to the customer service department

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Reference no: EM133651115 , Length: Words Count:500

Assignment:

Background: You work as a Customer Service representative for a food delivery company, GetFood Berhad. One of the customers, Mr. Alex Robinson has filed a complaint regarding his recent experience with the rude behaviour of the delivery staff. Instead of placing the food at the doorstep, the staff threw the food he ordered over his house gate and ruined the food wrapping. You are responsible for addressing Mr. Alex Robinson's complaint and providing a suitable resolution.

Tasks:

Task 1

Do a memo in an email to the Customer Service department, addressing Mr. Alex Robinson's complaint. Give specific instructions to the staff regarding the resolutions for the complaint. (Word limit: 200 to 250 words)

Task 2

Compose a letter of adjustment in Full-block format addressed to Mr. Alex Robinson, responding to his complaint about the issue. (Word limit: 200 to 250 words).

Reference no: EM133651115

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