Diverse workforce advantages

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Reference no: EM13660603

You work for a large financial institution that in the past ten years has developed new services and products that appeal to a very diverse customer base located throughout the world. You have been asked by your CEO to lead an effort to show the importance of having a diverse workforce that will effectively serve your organization's customer base.

Task

Based on the scenario, complete the subsequent tasks:

• Identify five main points you plan to make about the values of having a diverse workforce, and present a detailed sample agenda for your meeting.
• Answer the following questions in the detailed sample agenda:
•
o Explain what are some of the advantages in having a diverse workforce? Mention at least five advantages.

o Explain what are the possible conflicts that could arise due to a diverse workforce and what are some of the ways to overcome them?

o Describe how will a common standard of work-related behavior in a diverse workforce be developed? Do the leaders need cross-cultural training?

o Do you believe the leaders need to visit the main customer base areas to understand their work culture and backgrounds better? Show at least five relevant reasons for your answer.

o Which nonverbal communication methods usually differ between the US workforce and some of the other countries? Support your answer with examples.

Reference no: EM13660603

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