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Diverse customers at the hotel

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Diverse Customers at the Hotel

Scenario: As a customer service manager at Thistle Hotel in Austin, Texas, you are in charge of many employees that work with diverse customers. Your supervisor has asked you to research and write a report that can be distributed to the employees regarding tips on handling diverse customers.

Explain the best way to handle culturally diverse customers.

Provide information on how to accommodate elderly customers. Explain what elderly means, and describe the diversity of elderly customers.

Reference no: EM133085766

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