Distinguish revenue centers from cost centers

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Reference no: EM133190114

Competencies

  1. Explain how a hotel is organized, distinguish revenue centers from cost centers, and describe the rooms department. (pp. 188-200)
  2. Describe a hotel's food and beverage department, and describe the following other hotel revenue centers: golf course and pro shop, health club/spa, and parking department. (pp. 200-210)
  3. List hotel cost centers; describe the accounting, human resources, security, information and telecommunications systems, sales and marketing, and property operation and maintenance departments; discuss the utilities cost center; and give examples of what a hotel must do to comply with the Americans with Disabilities Act. (pp. 210-217)
  4. Describe hotel control systems, give examples of financial controls used in hotels, summarize the need for (and give examples of) quality controls in hotels, and discuss hotel technology. (pp. 217-227)

Reference: Hospitality Today, An Introduction, 8th Edition by Rocco Angelo

Reference no: EM133190114

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