Reference no: EM133020361

Mr. Mickey has recently been appointed as the Chief of Police for Disney City Police Force. He has spent the first six weeks in his new role meeting with employees and representatives from the different communities that her Police Force serves. Many different views and priorities are emerging, but Mr. Mickey has observed that his colleagues have no clear direction and have very different views on what the prime purpose of the Police Force should be. There seems to be many inconsistencies in the priorities and objectives of the Police Force.

Mr. Mickey feels that it would be beneficial to develop a vision and mission for Disney City Police Force. He has decided to run a series of events at which the vision and mission will be discussed with different stakeholder groups, including external stakeholders, as well as employees. However, Mr. Mickey recognizes that these events may be viewed with some cynicism, with some colleagues commenting that these ideas may well be appropriate for profit-making organizations, but not relevant to the Police Force.

Mr. Mickey is also concerned that whilst Disney City Police has a strong culture, this is in fact creating barriers to the effectiveness of the way work is done and the willingness of employees to accept the changes he feels are needed. He realizes that, in attempting to change the culture, he is likely to meet with resistance and it will not be an easy task. As a first step, he feels that he needs to gain a better understanding of the features of the existing culture.

1. Distinguish between the terms vision and mission.

2. Explain the points Mr. Mickey could use to convince colleagues of the benefits of developing a mission for Disney City Police Force.

3. Explain why culture is an important concept and discuss a framework model Mr. Mickey could use in order to gain a better understanding of the various aspects that contribute to Disney City Police Force's existing culture.